Privacy policy
Sadif Home Essential (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy, subject to any rights and choices available to you under applicable law.
1. Information We Collect
We may collect the following categories of information when you visit or use our website. Personal Information This may include:
- Your name.
- Billing and shipping addresses.
- Email address.
- Telephone number, if provided.
- Order details and purchase history.
- Information you provide when contacting customer support.
Payment Information
Payments are processed through Shopify’s supported payment providers and other payment services available at checkout. We may receive limited payment-related information, such as payment status, transaction details, and billing information. Payment card details are generally processed by the relevant payment provider in accordance with its privacy and security practices.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders.
- Arrange shipping and delivery.
- Send order confirmations, shipping updates, and other transactional communications.
- Provide customer support.
- Process eligible returns, refunds, and exchanges.
- Maintain and improve our website, products, and services.
- Detect, investigate, and prevent fraud, unauthorised transactions, and other harmful activities.
- Comply with applicable legal, tax, accounting, and regulatory obligations.
- Send promotional communications where permitted by law and subject to your preferences.
We use personal information only for purposes that are appropriate and permitted under applicable law.